At Bowlin Family Adventures, every candle is poured with care, and we want you to love your purchase. If something isn’t right, we’re here to help.

Returns & Exchanges

• We accept returns of unused, unlit candles in their original condition within 14 days of delivery.

• To start a return, please contact us at [your email] with your order number and reason for return.

• Once your return is received and inspected, we’ll issue a refund to your original payment method (excluding shipping costs).

Damaged or Defective Items

• If your candle arrives damaged or defective, please contact us within 7 days of delivery with photos, and we’ll happily send a replacement or process a refund.

Non-Returnable Items

• Used candles, sale items, or gift cards cannot be returned.

Shipping Costs

• Customers are responsible for return shipping costs unless the return is due to a damaged or defective item.

We want your experience with Bowlin Family Adventures to be warm, simple, and stress-free — just like our candles. If you have any questions, please reach out to us at [your email].